Appointment Policy

Please, read carefully and accept this Policy for all Permanent Makeup Treatments before booking your appointment.

Scheduling an Appointment

A deposit of a $50 is required to schedule an appointment. The deposit will be deducted off your procedure after its complete. If you are a new client please arrive 10 minutes early to fill out paper work. Due to the exclusiveness of the service and limited availability, the deposit will ensure that you are serious about booking your appointment.

Cancellation

A 48 hour cancellation notice is required to cancel an appointment. If you fail to cancel your appointment within the 48 hrs. the deposit becomes non-refundable and additional deposit will be required to make a new appointment reservation.

Rescheduling

We understand that unforeseen circumstances may arise that could force you to postpone/reschedule your procedure. Please understand that such changes affect not only your artist, but other clients as well. If you choose to reschedule your appointment, a minimum 48 hour advance notice is required or the deposit becomes non-refundable. If you DO NOT reschedule you will forfeit your deposit and any other future appointments will require another $50 deposit to secure your appointment.

Lateness

To avoid unfair delays to clients, if you are more than 20 minutes late to your appointment, your appointment will be cancelled and you forfeit deposit. When you reschedule, you will be ask to repay $50 to reschedule.

No show-up

Any client that does NOT show for a scheduled appointment, will forfeit their deposit and will be required to pay for any future appointments in full plus the $100 fee for the missed appointment before being rescheduled again.

New Customers

If you had your Permanent Makeup done by another artist, please do not book as a TOUCH-UP. You will need to book your appointment as NEW procedure. Discount possible, however we must see you to determine IF a discount will be given. You can send us your photo or set up a consultation appointment. 

Pricing

Pricing is subject to change at any time without prior notice and non-negotiable.  Current pricing can not be guaranteed for future appointments.

Guests

On the day of your appointment, please try to come alone without any company.  For safety reasons, no one other than the client is allowed near the working area.

Pets

Pets are strictly not allowed in our studio. Please do not take pets with you to your appointment. If so, we can't serve you and you will forfeit your deposit.

Tipping

Tipping is customary for good service. Tips usually average 15 - 20% of the treatment price. These can be given in cash or charged to a credit card. All tips are much appreciated but not required.

Refunds

All treatments and products are non-refundable.

Contraindications
We may require a doctor’s release note to perform treatments on clients with certain pre-existing conditions. We do not perform treatments on women who are pregnant or nursing, or on anyone who is under the age of 18.

We appreciate for your attention and thank you for understanding!